Terms & Conditions
Group Classes:
Our classes are scheduled, booked and paid on a term basis. We require full payment at time of booking. No refunds are given for missed classes and classes cannot be carried over to a future term or applied against private lessons.
We endeavour to allow you to reschedule a missed class provided you give at least 24-hours notice in advance of your intended absence to our studio reception via email at reception@cobhampilates.com or by text or telephone on 07879-817095.
Missed classes must be rescheduled within the same term and on an "as available" basis. Unnotified absences, or absences notified within 24 hours of the class start time are not eligible for rescheduling, credit or a refund.
Cobham Pilates reserve the right alter our schedule depending on client demand and teacher availability. We reserve the right to substitute teachers without notice where necessary.
In the event that your class is rescheduled or cancelled, you will be offered a suitable alternative or a refund.
Private Lessons:
Private Lessons can be paid on a per visit basis or in advance. Private Lessons last one hour in duration unless otherwise agreed arranged. All private lessons must be cancelled with 24-hours notice or full fees will be charged.